Frequently Asked Questions

1. What is Web Hosting?
A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web

2. What is VPS?
A virtual private server is a virtual machine sold as a service by an Internet hosting service. The virtual dedicated server also works in a virtualized environment but some CPU cores are dedicated for it, which is not the case with VPS.

3. Do you Offer DDOS Protection?
Yes, All our services are protected from TCP & SYN DDOS attacks

4. Do you Offer FREE SSL Encryption?
Yes, All our services come with Free SSL

5. Will I get any technical assistance from you?
Our technical support team is available 24/7/365 days to answer any of your hosting related queries or resolve any technical issue that occurs.

6. Can I get a refund?
Absolutely! If for some reason you want to cancel the service within the first (30) days after purchasing the product then you are protected by our refund policy of 30-Day Money-Back Guarantee

7. Can you make a website for me?
No worries, we can make a blog, forum or website for your business / project and we'll register the domain for you, create a website according your needs and host it in our server!

For more information please visit:

8. Do you sell private dedicated servers?
Yes. At HostingXF.com we sell unmanaged Dedicated Bare Metal Servers
For more information visit:

9. Which locations do you have?
Currently at HostingXF.com we have different locations in many countries.
United States

Check our servers page status

10. What is the setup estimated time?
Shared and Reseller are instantly deployed using our billing system. Where VPS Accounts take upto 12 hours, and Dedicated Servers are 3-5 Day Setup Time.

Got any other question? Just ask! We'll reply back to you within 24 hours. You can contact us and submit a new ticket clicking here

Looking for a custom solution?

Our technicians can provide you with the best custom made server solutions on the market, no matter whether you're a freelancer, small business or large enterprise.

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